Return & Exchange Policy

We provide a hassle-free exchange/return policy.  You can file your return request by clicking on below button. (We are NOT AVAILABLE on Email support for any kind of inquires)

For Return & exchange: 

1️⃣please file return request HERE to return the product within 7 days from the date of delivery.
2️⃣Upon receiving the return request, we will organize the reverse pickup. If the item is not picked up within 2 days, please notify us immediately. The reverse parcel usually takes 3-7 days to reach us. Once we receive the return, we will conduct a quality check of the product.
3️⃣Once the product passes through the quality check, we will arrange discount voucher/Credit note by deducting 200 Rs as a maintenance fee (Fees includes return and forward courier charges +service fees).
4️⃣Discount voucher/Credit note will be arranged within 3-5 days once products gets delivered back to us.
5️⃣ For exchange - you can return the old order and book new order by using voucher shared by us.

Eligible items for returns/exchange:

1️⃣ It is mandatory to provide a video of the parcel opening in case of receiving damaged products
2️⃣ Customized products, including those tailored to specific client requirements like plus size or pattern changes, as well as accessories such as jewelry or bags, are not eligible for returns or exchanges.
3️⃣ Orders paid in advance can be canceled within 2 days if they have not been dispatched yet. Once dispatched, orders cannot be canceled under any circumstances.
4️⃣ Customized orders require full payment at the time of booking.
5️⃣ ALL PRODUCTS LISTED IN THE SALE SECTION, ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.